World’s first Urban parcel box
Secro has produced the UK's first Parcel Locker to prevent theft and misdeliveries right from your door
Have you experienced…
Someone nicking your deliveries before you got to them
Receiving “whilst you were out cards” when still home
Not wanting to travel to public lockers for minimal
deliveries
Having to request refunds for missing items
Stress on whether important parcels arrived safely
Careless drivers who negligently deliver packages
Deliveries where there has been no knock heard
Having to cancel plans to wait for parcels
Interrupted work meetings to open the door
Drivers not waiting for you to answer the door
Lack of delivery options on many online sites
No safe place to deliver when not home
No space left in nearby lockers
Number of parcel theft victims year on year
Were you aware of…
Lockers are becoming more regularly overfilled
More refund requests come in and as anti-fraud methods rise many innocent customers are denied compensation
As retailers move to e-commerce, the number of parcels per person will rapidly increase
Couriers can often spend over 3 minutes per delivery making a smooth operation unrealistic
Multiple risks may occur whether there’s nobody home when the item is left in the open or the parcel is too valuable to be sent to a locker / safe place alternative
UK parcel theft victims
The Solution: Parcel lockers
A large socio-economic solution to show clients that retailers are customer-orientated
A way of storing parcels by the client’s home in a secure zero travel method
A way of allowing absent deliveries for all couriers
A way to decrease all courier delivery times by 300%
A way to increase lacking customer confidence in established retailers
A way of preventing high-stress situations for customers from missed deliveries
A way of keeping up with the move from physical stores to online orders
Deliver anytime, anywhere
Seek Quality, privacy, and security with a parcel locker
No rescheduling. No need to reschedule parcels for when you will be home as they are safely delivered wherever you are, whenever you are
No more overfilled lockers. Public lockers often get overfilled from high online orders from people in your situation. solution? Use a private one.
Forget Outside. Forget Neighbours. Need not collect from unreliable places when deliveries are secured in your private outdoor safe
Last Mile Delivery
Last Mile Delivery or LMD makes up 53% of total distribution costs
If failed only 14% of customers will return to the retailer, with a parcel locker ( distribution assurance ) that number can increase to 40%.
During LMD, every courier must constantly notify the customer of updates to keep them from becoming highly stressed and agitated while navigating scenarios where the parcel reaching the customer may be jeopardised
To avoid this a company can take the route of promoting an assurance for their LMD to ensure their deliveries to consumers arrive safely boosting their customer loyalty and trust
One such solution is called a Parcel locker sold by us.
% of repeat customers upon failed delivery
7.4 million people in the UK have fears that the parcels they send and receive are at risk of being stolen. A stark 4 million UK shoppers say this concern is enough to make them reluctant to shop online
Those who are elderly and disabled will struggle to answer the door on time,
Those who work full-time will rarely be home to collect,
Those who work remotely will not be capable of leaving online meetings to answer the door without consequence,
Those who are single parents would rather accept the incident than create more stress on their busy lives,
Those who rely on medicine such as cardiac treatments or legal notices to come on time may have life-changing consequences even if arriving late.
In all these examples we demonstrate individuals who, when forced to, are at high levels of stress discomfort and unease. These situations are easily avoidable when solutions arise and become more than the product themselves but an answer to a prevalent issue. Many will read this message and disregard it until they or those whom they love are put into a situation which could have been prevented whether that’s an ill mother, daughter, son or equal. Parcel theft and misdelivery are only an issue as companies move towards online deliveries as COVID has proven its worth in higher revenue and lower costs, in turn, more individuals will experience what it feels like if not already. There is no removal of such a large system, only avoidance until it happens. SECRO’s Parcel locker is an end-stage distribution assurance whereas the company itself will inform and offer solutions to current and future issues at hand.
SECRO - A way ahead
UK E-commerce projections
Clip 1 from a recent zoom meeting proposal
Clip 2 from same said zoom meeting